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FAQ's - Closets



How does Gallery Closet Cabinetry differ from rail based closet systems?  Back to Top
Gallery Closet Cabinetry System provides:
20% more cubic storage space for 84”H storage area
Cabinets ship assembled versus parts & pieces you need to assemble
Installation is easier & faster with assembled cabinets
Full extension, soft close drawer slides as standard
6-way Adjustable, soft close door hinges as standard

What drawer/door styles are available?  Back to Top
Finishes are available in 5 beautiful door/drawer styles:
Cologne a flat contemporary door style
Frankfurt also a flat contemporary style but with an integrated pull
Bavaria a shaker style with recessed center panel
Rhine a more traditional style front with radiused frames and a recessed center panel
Saxony is a beaded miter door with a recessed center panel

How many finishes does the Closet System offer?  Back to Top
Gallery Closets offers nine furniture finishes in two series to suit all decorating styles:
Designer Series (smooth texture) - Basic white Bianco, sophisticated Almond, rich Cognac, deep red Cherry, and dark Espresso.
Architect Series (3D wood grain texture) - Bright white Glacier, warm gray Platinum, light tan Beach, and dark Twilight.

Do Gallery Closet Cabinets require any assembly?  Back to Top
All Gallery cabinets and drawer systems are fully assembled and arrive ready to be installed. All that is required is some basic cabinet installation. Adjustable Furniture Shelves and Closet Rods are supplied in 48” lengths so you can trim them as needed to fit your exact space.
Where can I see Gallery Closets?  Back to Top
You can see Gallery closets in anyone of our CL Kitchen Bath & Closets Stores. See Store locations guide for the store nearest you. You can also see images of the closets in our gallery page and order FREE color samples to view the finishes we offer.
Are Gallery Closet Cabinets inspected before they leave the factory?  Back to Top
Quality assurance begins with our trained cabinet builders who pride themselves on the quality of their work. In addition, each cabinet has to pass a thorough inspection by our QC team before it is packaged for shipment to your home.
What is the warranty for Gallery Closets?  Back to Top
Gallery Closets has a Limited Lifetime Warranty that covers the product for the lifetime that you own the product. View the warranty documentation here.
What does CARB compliant mean?  Back to Top
CARB stands for the California Air Resources Board which has put standards in place for formaldehyde emissions for indoor air quality on consumer products for the state of California. Technik products meet or exceed these standards.
What is the delivery time?  Back to Top
Each Gallery Cabinet is built to order and will ship within 10 business days. Delivery to your home or jobsite will require a further 3-5 days depending upon delivery location.
How do I measure for my closet?  Back to Top
Gallery Closet Cabinetry has a detailed measuring guide that walks you through the simple process. Click here to view the Measure Guide.
How do I install the Gallery Closet System?  Back to Top
Installation of your Gallery Closet System is simple and only requires some common household tools. Our Installation Guide will walk you through each step of the process. Click here to view the Installation Guide.
Are there any special tools needed for installing Gallery Closets?  Back to Top
No, if you plan to install the products yourself, only standard DYI tools are needed such as: pencil, tape measure, level, drill, drill bits, hammer, screwdrivers (Phillips and slotted), c-clamps or Quick Grips, ladder, shims, hacksaw and circular saw. A step-by-step Installation Guide can be viewed here.
Can Gallery Closets be delivered direct to my installer?  Back to Top
Yes, provided the installer has a secure dry area for unloading and storing the order.
Will CL Kitchens Bath & Closets warehouse my order until I need it?  Back to Top
Gallery cabinets are manufactured immediately after receipt of your order. We do not inventory assembled cabinets and recommend that you do not order your cabinets until they are needed. We can delay production of your order, if you provide a desired ship date (no later than 30 days) from the time you place your order.
How are Gallery Closet Cabinets constructed?  Back to Top
All Gallery Closet cabinets are constructed from 3/4" thick furniture grade particleboard, which is covered with a durable low pressure (melamine) laminate. Adjustable shelves and installation rails are also 3/4" thick. Cabinets feature a captured 1/4" thick back panel, for additional strength. Once assembled, with hardwood dowel and glue joints, each cabinet passes through a computer controlled case clamp, which guarantees a square precise cabinet every time.
What type of drawers come with the system?  Back to Top
Cabinetry base cabinets are available with a range of drawer options. The 4-sided drawer boxes are factory assembled from 3/4" thick furniture grade particleboard, using hardwood dowels and glue joinery. They also include a fully captured, 1/4" thick bottom panel. All closet drawers feature strong full-extension Soft Close ball bearing runners as standard, for a smooth self-closing operation every time.
What is the exterior and interior finish of the Closet Cabinets?  Back to Top
Gallery Closet cabinets feature a sanitary, wipe-clean low pressure laminate (melamine) interior and exterior for easy maintenance. And all cabinets include a Matching Interior finish as standard.
Will my shelves sag if loaded with heavy products?  Back to Top
Shelves are a full 3/4" thick, laminated furniture grade particleboard for maximum strength. They are adjustable to meet your custom storage needs.
What is the “Soft Close” door feature?  Back to Top
All Closet Cabinetry System doors are mounted on European 6-way adjustable hinges, which also include a Soft Close feature that prevents doors from being slammed shut.
How are the base cabinets reinforced?  Back to Top
Two 3/4" think furniture board “I beams” are used for additional stability, also for counter top mounting and attachment to upper cabinets.
Can I get a customized design to suit my personal requirements?  Back to Top
Yes, CL Kitchens Bath & Closets offers a FREE Design Service for your closet. Simply fill out our online design request form and provide the measurements of your room or closet and our professional designers will create a custom layout and 3D renderings accommodate your specific needs.
What if something is missing from my order?  Back to Top
Verified shortage will be shipped “at no charge” and freight prepaid. Shortage clam/hidden damages and shortages claims must be within 72 hours of delivery.
What if I need to order an additional cabinet or accessory?  Back to Top
Contact CL Design Services at: 866-285-9104 and they will assist you in ordering the additional items you require.
Order Changes?  Back to Top
Items on an order may be changed if the order is not scheduled for production. Order changes will incur a $110 processing charge plus any charges for product. If there is a refund due, the $110 will be deducted from the refund. Any order changes may delay shipment.
Order Cancellation?  Back to Top
You may cancel an order within 24 hours of order placement. Any orders cancelled within 24 hours will incur a 10% processing fee. To cancel an order, contact Customer Service toll-free at 1-866-728-0649 or email your cancellation request to CustomerService@CLKitchens.com. Orders cancelled after 24 hours that are in production but prior to shipping are subject to a 15% processing fee.
Receiving your order?  Back to Top
  1. Customer must receive, inspect, and sign for all deliveries.
  2. If the items(s) that you purchased become damaged during shipment please document the damage with the freight company upon delivery and notify us immediately by calling 866-728-0649.
  3. Items should be checked against the bill of lading and packing slip supplied by driver for each delivery.
  4. The bill of lading indicates the number of cartons in the delivery. It does not represent the number of pieces as some items may be boxed together such as shelves, rods, molding, hardware, etc.
  5. Cartons with multiple items will have separate labels on the carton for each item included and be so labeled on the packing slip.

Return Policy?  Back to Top
Returns within 30 days - You may return an item, or your entire order, within 30 days of receiving if you pay for the return freight plus 10% processing fee. To request a return, you must contact Customer Service within 30 days for approval: Call toll-free 1-866-728-0649, or email your return request to CustomerService@CLKitchens.com. All returned items must be packaged as they were received. Upon receipt of the products at our facility, we will promptly inspect the items and arrange for a refund of the cost of the items returned in saleable condition, less a processing fee of 10%, less the cost of return freight.
Returns after 30 days but prior to 90 days – You may return an item, or your entire order, within 90 days of receiving if you pay for the return freight plus 35% processing fee. To request a return, you must contact Customer Service within 90 days for approval: Call toll-free 1-866-728-0649, or email your return request to CustomerService@CLKitchens.com. All returned items must be packaged as they were received. Upon receipt of the products at our facility, we will promptly inspect the items and arrange for a refund of the cost of the items returned in saleable condition, less a processing fee of 35%, less the cost of return freight.
Privacy?  Back to Top
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
How can I be sure that I like the color before I place my order?  Back to Top
Wood stains and paint colors represented on this website will vary based on your monitor or device and the color, brightness and contrast settings. We strongly recommend that you order a free color sample, or sample door, to evaluate the finish prior to placing your order.

 

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