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FAQ's - Kitchens/Bath



Do you offer free color samples?  Back to Top
Yes, we offer 2 free color samples per customer, please click here and complete the required information, choose the 2 styles that you require and your free color samples will be shipped to you within 2 business days.
What do you mean by 100% plywood cabinets?  Back to Top
Our Gallery Kitchen & Bath cabinets are constructed from high quality CARB compliant plywood. The cabinet ‘box’ is factory built from 1/2" thick plywood components and all our full-depth adjustable shelves are 3/4" thick plywood. Sturdy cabinet face-frames are made from solid hardwood with glued dowel joints.
What are Factory Assembled Cabinets?  Back to Top
Factory assembled cabinetry is "built-to-order" and is shipped fully assembled, ready to be installed. Our trained assemblers fully inspect all products prior to packaging to insure your complete satisfaction.
What are the doors made from?  Back to Top
Gallery Cabinetry Stained wood grain doors, with raised center panels, are built from solid hardwoods. Stained wood grain Shaker doors feature a 3” wide solid birch frame and a birch wood veneer recessed center panel. All thermofoil (vinyl) and painted doors are constructed from solid MDF for superior structural stability and to reduce the risk of paint fracture.
What type of drawers are in your cabinetry?  Back to Top
Our cabinetry utilized 4-sided drawer boxes constructed from 5/8” thick solid hardwood featuring dovetail carpentry joints and a fully captured, 1/4" thick plywood floor. Drawers glide smoothly on concealed, epoxy coated runners with 75 pound load rating. Optional upgrade FULL EXTENSION runners that provide easy access to the entire drawer and feature a “soft close” shock buffer, are also available. Visit our Quality page to view this deluxe feature.
What is the interior finish of the cabinets?  Back to Top
All cabinets feature a sanitary, wipe-clean natural maple laminated interior finish. There is no need for shelf paper or shelf liner material. Visit our Quality page for complete construction specifications.
Is this cabinetry KCMA approved?  Back to Top
Cabinetry is KCMA and HUD approved and proudly displays the KCMA certification seal.
Are these cabinets strong enough to support a granite top?  Back to Top
Our plywood construction insures the strength required to support any countertop material that you may select, and no additional reinforcing is required.
What is the difference between standard overlay and full overlay doors?  Back to Top
Overlay refers to the amount that a door covers, or overlays the cabinet face frame. Standard overlay doors typically cover 1/4" to 1/2" of the face frame leaving a 1” to 1 1/4" reveal (amount of face frame showing). Full overlay doors typically cover 1 5/16” of the face frame leaving a 3/16” reveal.
Will my shelves sag if loaded with heavy dishes or can goods?  Back to Top
Our cabinetry shelves are 3/4" thick, cross-laminated plywood for maximum strength. Shelves are supported on high strength locking shelf rests and cabinets 30” and wider have an additional back support rest to resist sagging. The locking shelf supports prevent the shelves from tipping so nothing can slide out from the cabinets.
Why do the cabinets come with full depth base shelves?  Back to Top
CL Kitchens Bath & Closets wants to provide you with the best in quality and value. Full depth base shelves double the storage capacity found in most cabinets at this price point.
Will the cabinet finish stand up to cleaning products used in the kitchen and bath?  Back to Top
A specially formulated, robotically applied topcoat will protect your cabinetry from everyday cleaning products. As with all furniture finishes, care and maintenance is recommended. Visit our Care page for care and cleaning tips.
What is the “Soft Close” door feature?  Back to Top
All cabinets can be supplied with doors that have a SOFT CLOSE door shock buffer that prevents doors from being slammed shut. This buffer gently engages the door and quietly closes it much like a door closer on a screen door. Visit our Quality page to view this deluxe feature.
What if I accidently scratch or dent my cabinetry?  Back to Top
A Customer Care kit is included with every order and is packed inside the sink base cabinet. This kit includes a fill stick, touch-up pen and care and cleaning instructions. Also included are additional shelf clips and door bumpers in the event any are misplaced during installation. Visit our Care page for more information.
What kind of warranty comes with my cabinetry?  Back to Top
Cabinetry from CL Kitchens Bath & Closets features a Lifetime Warranty. Visit our Warranty page for more information.
How do I adjust the doors and drawers on my cabinetry?  Back to Top
Door and drawer adjustment is very simple and only requires a Phillips screwdriver. Visit our Care page for step by step adjustment instructions.
I want to move my roll-out trays, but don’t know how to do it?  Back to Top
Our cabinetry allows for multiple roll-out tray placements. Visit our Care page for step by step relocation instructions.
Why don’t you include glass with the mullion doors?  Back to Top
There are numerous glass options available from your local glass shop, home center or hardware store. Glass offerings like seedy, frosted, raindrop, crinkle, and of course clear, may be your selection depending on your décor. Supplying mullion doors without glass also provides you with the flexibility of using fabric, rice paper, lexan or plastic. For convenience, we do provide adjustable glass insert clips that adjust to any thickness of material making the installation process quick and easy.
Do I need a Finished Panel for the exposed cabinet sides?  Back to Top
Yes. All cabinets are constructed with a light wood grain printed exterior finish. Exposed cabinet sides require a finished end. You can select from three color matched end panel options: Factory installed Finished End Panels, V-Groove End Panels, or Matching End Panels which are built like a door.
Why do I require a separate Toe Kick cover?  Back to Top
All base cabinets and tall cabinets are constructed with an unfinished integral toe kick for additional strength and durability. You will require a “Matching Toe Kick” (MTK8), to give you a seamless finish. You may also finish the toe kick area with alternative materials such as ceramic tile or vinyl cove.
Return Policy?  Back to Top
Returns within 30 days - You may return an item, or your entire order, within 30 days of receiving if you pay for the return freight plus 10% processing fee. To request a return, you must contact Customer Service within 30 days for approval: Call toll-free 1-866-367-2516, or email your return request to CustomerService@CLKitchens.com. All returned items must be packaged as they were received. Upon receipt of the products at our facility, we will promptly inspect the items and arrange for a refund of the cost of the items returned in saleable condition, less a processing fee of 10%, less the cost of return freight.
Returns after 30 days but prior to 90 days – You may return an item, or your entire order, within 90 days of receiving if you pay for the return freight plus 35% processing fee. To request a return, you must contact Customer Service within 90 days for approval: Call toll-free 1-866-367-2516, or email your return request to CustomerService@CLKitchens.com. All returned items must be packaged as they were received. Upon receipt of the products at our facility, we will promptly inspect the items and arrange for a refund of the cost of the items returned in saleable condition, less a processing fee of 35%, less the cost of return freight.
Order Change Policy?  Back to Top
Items on an order may be changed if the order is not scheduled for production. Order changes will incur a $50 processing charge plus any charges for product. If there is a refund due, the $50 will be deducted from the refund. Any order changes may delay shipment.
What is CL Kitchens Bath & Closets’ Order Cancellation Policy?  Back to Top
You may cancel an order within 24 hours of order placement. Any orders cancelled within 24 hours will incur a 10% processing fee. To cancel an order, contact Customer Service toll-free at 1-866-367-2516 or email your cancellation request to CustomerService@CLKitchens.com. Orders cancelled after 24 hours that are in production but prior to shipping are subject to a 15% processing fee.
How can I be sure that I like the color before I place my order?  Back to Top
Wood stains and paint colors represented on this website will vary based on your monitor or device and the color, brightness and contrast settings. We strongly recommend that you order a free color sample, or sample door, to evaluate the finish prior to placing your order.

 

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